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Extended service and product portfolio
Reselling or referring data recovery services as a certified partner will significantly extend your service and product portfolio offering to:
- Better align your organization with the competition
- Build a stronger customer base by supplying your customers with world class data recovery solutions
- Generate new revenue streams and boost customer loyalty
Added benefit exclusive for Apple Service Providers (ASP's)
Apple will be notified once we receive the media, automatically extending the KBB return window for repair and excluding the parts associated with the data recovery effort from the Service Excellence KBB turnaround time (KBBTAT) scoring.
Commissions and discounts
Certified partners benefit in the following ways:
- 10% commission on all data recovery services
- 10% referral fee on all data recovery services
- Discounts on customer software solutions
- Transparent pricing
- Fixed evaluation fee
- Spare parts included in pricing
- Preview of recovered data through Ontrack® Verfile™ with a right to decline recovery
Priority service
You have the option to choose from several data recovery service levels depending on your situation, budget and urgency. Turnaround times are dependent on the complexity of the data loss and reflect typical or average turnaround times.
| Service Level |
Step 1 - Evaluation |
Step 2 - Recovery |
|
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Evaluation Report
Delivered to You
|
Recovered Data
Delivered to You |
| Standard |
24 - 48 hours |
3 - 5 business days |
| Priority |
12 - 24 hours |
2 - 3 business days |
| Weekend |
12 - 24 hours |
2 - 3 days |
| Emergency |
6 - 12 hours |
24 hours |
| On-Site |
12 hours |
24 hours |
World class service and security
- In-house engineering/R&D capability
- Class 100 clean room
- Manufacturer warranty maintained
- Privacy and data security through screening of all staff
Resource center access
Gain instant access to our highly-recognized resource center and reference valuable tools and resources to help you manage, market and grow your data recovery business.
Exclusive online training
Our exclusive certification course arms you with information on how to:
- Properly handle data recovery scenarios
- Educate your customers on the various data recovery service offerings
- Understand the data recovery process
- Provide your customers with the best data recovery service and advice
After completing the certification course, you will receive a welcome package via mail which includes helpful checklists, a certified partner certificate, customer flyers and other beneficial marketing collateral.
$100 discount voucher
Your welcome package will include a $100 voucher that can be used towards any data recovery quote. Vouchers expire six months from issue date.
Exclusive offers
Receive frequent discount offers on data recovery services and software solutions for you and your customers.
Win a third-generation iPad!
All partners that complete their certification by June 29, 2012 will be entered for a chance to win a new, third-generation iPad!
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